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Help & Support

Got a question? Ran into a snag? No worries! Our dedicated Udon team and supportive community are here to help you navigate your DeFi journey. We're committed to providing the smoothest experience possible, and that includes ensuring you can find assistance whenever you need it.

Here are the primary channels to get the support you need:

  • Discord (Official Support Channel): This is the best place for quick assistance from the Udon team and fellow community members. You can ask usage questions, report bugs, or discuss any issues you encounter. Join Udon Finance on Discord! https://discord.gg (keep original link if different)

  • Telegram Group: For general inquiries, quick news updates, or simply to chat with the community, our Telegram group is an excellent option. Join Udon Finance on Telegram. https://t.me (keep original link if different)

  • FAQ & Troubleshooting (in this documentation): Before reaching out, try visiting the FAQ & Troubleshooting section within this very documentation. Chances are, your question might already be answered there!

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The Udon team will never ask for your private keys or seed phrase. Be cautious of impersonators and never share private keys, seed phrases, or other sensitive credentials with anyone.

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Before contacting support, please check the FAQ & Troubleshooting section of this documentation — many common questions and issues are covered there. If you still need help after consulting the docs, use one of the community channels above (Discord or Telegram) for faster assistance.

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